Monday 6 November 2017

My Holiday ...Part Three....and STILL on the flight from hell

Before I start I must just mention when we arrived in Bermuda we were all supposed to have a copy of a letter from Virgin given to us...only a few got them and I had to take a photo of someone else's letter

Yes, we are well.... not actually ON the plane but stuck in Bermuda airport. Now it looks like Bermuda could be a lovey place to visit and our hotel was very nice BUT




  1. We should be in Orlando
  2. We have now lost a day of our holiday and are heading towards the second day
  3. We are with 435 other tired and grumpy passangers
  4. It's fecking RAINING (apparently it hardly ever rains)
  5. It's not just raining it's FLOODING
  6. There is no information
  7. There's no crew
  8. We are getting hungry (remember we have only had two breakfasts and some crisps in two days)
  9. There are LOTS and LOTS of kids....remember we was trying to fly to Orlando
  10. We are still in the airport and can not leave
  11. We still have ALL our luggage
  12. The US had insisted that we all needed to go through a full customs check....again.
  13.  The 29ers!




So lets go into this in more detail, we arrived back at the airport just before eleven and have been told our plane will take off about 1pm and therefor we will be in Orlando about 2:30pm.

At 11:30 we are told they are setting up tables for some food...(why when we due to fly out soon?) 
The flight we are now told will be about 3pm?
We wait....we still have our luggage!
We are told they are flying in ground staff from NEW YORK!
(the few bits of information we are getting is coming from a Delta staff woman as Virgin do not have and staff in Bermuda)
By now it gone 1o'clock still no sign of food.
The afternoon goes on, every now and then we see a trestle table or a tea earn BUT NO FOOD!
Eventually we are told the food will be ready soon. But, when we go for our food ALL the family have to go together WITH ALL OUR LUGGAGE???? (Interesting for those with disabled or small children) I voice my thoughts to Ms Delta ....she tells me we have to do as we are told. (Now if you know me that's a bit of a red rag to a Bull)
Next up the disabled and people with young children are to go through first, the food is set up on tables down a back passage area and you come out the other side into the check in area. In amongst all this mess a 100 or so passages are trying to get on their flight, after all this is a working airport even if it is only tiny and the planes flying in and out are only tiny...then there's us! 439 passengers with our Bowing 747.
I'm still insisting it is beyond stupid for us to ALL go at get the food with ALL our luggage, I enquire as to who will help those of us that will find it difficult if not impossible to manage. I'm told there will be NO HELP!

So by now we have all left our seats (with tables) to line up WITH LUGGAGE to receive our burnt offerings.......AND.......
Up from nowhere come a few people with children plus the two disabled people AND the 29ers!!!!!!!! We all gasp in shock as they go around the outside and head for the serving tables!
No, my head did not explode but my mouth sure did! This was just plane WRONG! I say so and Ms Delta informs me that they are with disabled people and the other family have a baby and that was why they were jumping the queue! I inform Ms Delta that WE are also a disabled family along with other disabled families and families with young children who are as per instructions lining up! My voice gets louder (I have a loud voice at the best of times but now the whole airport can hear what is going on). I must add at this point that earlier in the day a convoy of police cars and vans arrived at the airport and I had joked at the time they were here in case we became unruly! Out of the corner of my eye I could see a cop looking over with interest. Bugger that, this is NOT right and I'm standing my ground. Another woman comes over and I get the impression she is in charge. We talk and she agrees with ....ME... it does rain in hell! HeHe. By this time the 29ers are looking uncomfortable and I tern to one and explain this is not about them but the injustice of all 29 going in front of the queue. She decided she is no longer hungry and moves away along with some of the others. 
The staff open the 'pen'and we start to file through, oh look people to help carry the plates or the luggage? The food I'm thinking would have been OK when cooked but after hours of waiting around (I can only guess but I think it was ready before 1o'clock when we were first told about it) it was dried out pasta with a dried out red sauce. A slice of garlic bread and a slice of some sort of cake. 
OK, are you ready for this bit.....first up most of us were sitting at tables that had now been cleared away, we come back out with our food ....and......we are greeted by....wait for it....TWO trestle tables and about 12 chairs around those two tables WTF????? So where are the other 427 people going to sit? Well some sat at the check in desks and the rest sat ON THE FLOOR!!!!!
Time went on we all got more fractious (especially the children). Eventually we are informed that the check in staff from New York have turned up (we found out that they had been asked to fly out the night before but had refused!!!)
So now we have the......three check in staff and two luggage handlers. There are no machines EVERY bag has to be checked in manually and the tags written by hand. It takes about 20 minutes for each family. Then we wait again .....
OK, so now we can go through to boarding ALL hand luggage must be screen checked and we must go through the body checker. The family and I go through and start to collect our bags, the numnuts supposedly watching the body scanner had been so busy chatting that he missed us going through, we had to go back and do it AGAIN! I voiced my opinion.... I got a look but nothing more!
So we go through to the over crowded boarding area. A few people come over to tell me they agreed with my mini meltdown and the food and the queue. We wait it's now getting on for 6pm. We have been travelling 36 hours give or take and putting into this the time difference between UK, Bermuda and East coast USA. Oh, and for some the travelling TO the airport before our monster flight!
At last it's time to board and again the disabled and families with babies go first. We are asked if the girls can walk up the steps? No, they can't...I can't not with the bags and guiding Amy. So we are told to wait while they get the lift thing out (we came down in it the night before) Others in wheelchairs go through???? I ask why they are going through and we are waiting? I through another mini strop as does my mother.... We are escorted to the plane...it's still raining...the lift is already there taking up the people in wheelchairs!!!! I notice the name of the plane it's called the .....BARBARELLA! Get it I'm going to a Integrity Toys convention.... big rival to BARBIE.
The take of is a little sharp (small runway I guess?)  and the flight goes without incident. In Orlando our wheelchairs for the girls are awaiting us and we whizz through customs collect out bags and are taken out to catch a taxi to our hotel (although we have to run to catch up with the wheelchair people it helps that they know where to go and it makes things so much easier). We all pile into the taxi and soon we are at the Rossen Centre(our hotel) as by now it is the middle of the night no queue so we are soon booked in. Mum goes of in search of food and our luck was in the shop was still open and she orders up a pizza. Up in our room we look out of the window the Haytt is just over the road. It all looks very pretty .....it's almost 2 o'clock Wednesday morning! 




There's more.... convention up next.....









1 comment:

  1. I certainly hope that you had a very very very good time at the convention eh? you paid dearly for it

    ReplyDelete